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Home > Industry Specifications > Automobiles Automobile companies are maximizing market reach to tap huge potential lying in rural parts of India. Diverse cultures, wide geographic area,and changing lifestyles call for personalized communication to specific segment based on their likings and behavior. At the same time, ever changing consumer needs, shorter product life cycle and fierce competition have made effective and efficient communication channel imperative to demanding business goals. Built on the same proposition, VivaConnect Automobile is a mobility solution customized to meet unique requirements of automobile sector. SMS messaging in one of the most effective and efficient tools integrated into vConnect Automobile solution. It ensures reach to masses in personalized manner just at a click. It maximizes reach, minimizes cost and optimizes time. It aids promotion, pre sales (like arranging test drive) and post sales service (like due date of servicing) activities. It drives up the consumer satisfaction curve ensuring long term association with consumers. VivaConnect Automobile is a state-of-the-art technology which meets all your current as well as future needs. It prospers your growth and grows in process.
Benefits of vConnect Automobile solution
- Reaching the rural sector with the regional language
- Customized according to your requirements
- Scalable on demand in seconds
- Easy adaptability to new technologies
- Value based promotions
vConnect Automobile differentiator - A complete solution for your dynamic business needs.- Provider of state-of-the-art technology with robust and reliable infrastructure
- Redundancy of operators by virtue of being connected to multiple operators
- Redundancy of servers with queue management, failover mechanism and minimum push time
- Vertically as well as horizontally scalable solution in terms of architecture
- Least time to market and customize
Benefits of SMS channel- Personalized as well as mass communication
- 7x24x365 as per consumers need
- Information on demand
- Mobile messaging empowers the automotive services to open a personal, cost-effective and efficient
communication channel with their consumers (dealers and end-consumers). - Reaching anywhere with regional languages
Usage of SMS channel- Alerts to consumers on launch of a new promotion/product.
- Send birthday, purchase anniversary etc. to consumers.
- Consumers can log on their registration, queries/complaints using short-code/long-code services.
- Acknowledgement for payment, Insurance premium, service, documents, application, etc.
- Reminders on service due to the consumer, Warranty expiration.
- Alerts on special service camps/ events to the consumer, Vehicle service status.
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