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Home > Industry Specifications > Logistics
Serve anywhere at anytime Varying needs, limited geographic reach, poor road infrastructure and shortest response times Communication from consumer to to Delivering on time  The Transportation & Logistics industry sector comprises a wide range of service providers, covering all modes of transport – air, road, rail, sea. Consolidation, Collaboration, Communications are the major strategic challenges for the industry.
VivaConnect offers a solution designed to meet the complex vital need of the logistics industry. VivaConnect integrates with your existing systems to create a flexible environment that supports changing business processes. Mobile messaging enables customers to track their valuable express cargo and packages at various transit locations and hence increase the customer stickiness of these companies. The security Benefits of vConnect Logistics solution
- Flexible to adopt new requirements within no time
- Scalable on demand in seconds
- Customize solution as per your requirement
- Easy to use interface. No technical knowledge required
as such. - Unconventional way of generating trust among
the customer, thus increasing customer retention
vConnect Logistics Differentiator - Provider of state-of-the-art technology with robust and reliable infrastructure
- Redundancy of operators by virtue of being connected to multiple operators
- Redundancy of servers with queue management, failover mechanism and minimum push time
- Vertically as well as horizontally scalable solution in terms of architecture
- Least time to market and customize
Benefits of SMS Channel
- Personalized as well as mass communication
- 7x24x365 as per customers need
- Automated SMS messages
- Information on demand
- Giving a value added service to customer
Usage of SMS channel
- Send alerts to customer on issuance of POD number.
- Send alerts to customer on delivery of consignment.
- Send status of consignment at intermediate stages to the customers.
- Prospects can query the applicable rates for a particular city.
- Alerts can be sent on the launch of new product/service.
- Premium customer can be intimated about the discounts.
- Corporate office can inquire about the status of inventory in a remote warehouse.
- Delivery and Service Scheduling.
- Customers can request pick-up by sending in SMS.
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